What to Do When Filing Your Insurance Claim

Protecting Your Rights When Dealing With Insurers

When you need to make an auto insurance claim, you should proceed with care. The steps you take at the beginning of the claims process can greatly affect the amount of compensation you receive. At Shepard & Haven, we work to protect your rights against insurance companies that are only thinking about their bottom line.

To arrange a free consultation to discuss your needs with an experienced Sacramento personal injury lawyer, please call 916-877-9443 or toll free 866-986-1510. You can also contact our Sacramento law firm online.

What You Should Do

Our lawyers, who have both formerly worked for insurance companies, know how insurers operate. Insurance companies look for any reason to reduce the amount they eventually pay out. To maximize your benefits:

  • Document everything about the accident. This includes taking pictures and getting the names and phone numbers of witnesses
  • Seek medical care as soon as possible, if necessary, and keep the bills
  • Notify your insurance company right away
  • Most importantly, speak with one of our experienced attorneys. We can help you interpret your insurance policy to see what is covered and help you gather the information you need

What You Should Not Do

To avoid having your insurance claim denied or delayed, there are some things you should not do:

  • Do not give a formal written or recorded statement to the insurance company. Simply notifying them is enough for now.
  • Do not accept any check from an insurer that says “final payment” unless you have spoken with your attorney first.
  • Do not forget that you have a contract with your insurer. The company is obligated to give you the coverage you have paid for, but you must be persistent in enforcing that obligation.

At Shepard & Haven, we level the playing field between injured people and insurance companies. Insurers have skilled lawyers working for them. You deserve equally skilled attorneys working for you.

Contact Shepard & Haven • 916-877-9443 or Toll Free at 866-986-1510

When you have questions about dealing with insurance companies, we have answers. To arrange a free initial consultation with our experienced California attorneys, call us or contact our law firm online.

Contact Us For A Free Case Evaluation

Give us a call at anytime

Phone 916.487.7900

Toll Free 866.986.1510

Fax 916.487.9291

Stay Connected

  • This field is for validation purposes and should be left unchanged.

Office Locations

3600 American River Drive

Suite 120
Sacramento, CA 95864

1115 Gray Avenue

Yuba City, California 95991